Meet Chris Dawson, recently promoted to the role of Warehouse Manager
There have been a couple of subtle changes since we ran a story about our new warehouse staff back in September and both of them concern Chris Dawson. You see, Mr. Crisp (as he’s known) was a Picker then but now, he’s Warehouse Manager. And, as if to give himself a more authoritative, managerial look, the Big Fella’s grown a beard.
He’s only been with us of a couple of years but in that time, he’s made his mark as an industrious, enthusiastic grafter and that’s why he’s already been promoted.
Chris is an example of the local lad who joins us on the ground floor and looks up. He makes no bones about it: his aim is to rise as high as he can in the business. ‘The sky’s the limit’.
‘For me, it’s ‘aim high and work hard’’, he says. ‘It’s about having the motivation to look around you and see if anything can be changed to make us work smarter.’ An example of this attitude in action can be seen with AR’s adoption of Radio Frequency ‘guns’ designed to streamline and bring greater accuracy to the task of order fulfilment. Without his prompting, (we nearly wrote ‘nagging’) and nine months of selling the features and benefits of the system to get his fellow managers on board, we wouldn’t be where we are today.
‘It was the best way to go to eliminate picking errors’, he says. ‘We needed to get greater control because in the past couple of years, business has been going through the roof.’
‘Going through the roof’ may not be a technical term, but nevertheless, it’s right on the money. Our turnover has increased dramatically since 2011 and these days, (without giving too much commercial info away), we’re regularly doubling the sales that, just eighteen months ago, were celebrated as ‘a good week’.
The introduction of RF guns was a huge step change in the way we work but frankly, it’s just the beginning. Next on the agenda for Chris and his colleagues is AR’s adoption of a system called Warehouse Management. More about that nearer the time but rest assured, it’ll be a real game-changer…
Meanwhile, Mr Crisp continues to aim high and work hard. He’ll be hoping to see a little bit more of his wife and daughter at home in Cramlington than has been the case in recent months. On top of that, he’ll be setting his sights on getting to The Toon as often as possible, to see his beloved Magpies. But for all that, you do get the feeling that, for Chris at this stage if his career, work trumps private life.